Shipping Information

FREE Standard Ground Shipping In The Continental USA with Orders Over $998 - some restrictions apply

Offer valid on orders placed on our secured web site only. Phone, mail or P.O. orders do not qualify for this offer.
Orders shipping to multiple addresses do not qualify for this offer.
Oversized or products not shippable by UPS or FedEx Ground Service because of size, weight or other restrictions do not qualify for this offer. We will contact you with shipping charges for your approval prior to processing your order.
Products requiring special handling and or need shipping by motor freight do not qualify for this offer. We will contact you with shipping charges for your approval prior to processing your order.
Offer can not be combined with other discounts or offers.

NOTE:
No credit is given if shipped by any other method or if your UPS/FedEx account number is used. We reserve the right to discontinue this offer without prior notice.

Continental USA:
We ship by UPS or FedEx Ground Service. 98% of stock items ordered ship within 1-2 business days (M-F) of order receipt unless otherwise specified. Orders entered after 12:00pm CST are received the following business day. Next Day Air, Second Day Air and 3 Day shipping is available. Oversized items are shipped by truck.

Alaska / Hawaii:
We ship by U.S. Priority Mail or Air Freight. A Customer Service Representative will contact you with shipping costs for your approval prior to order processing.

APO / FPO Addresses:
We ship by U.S. Priority Mail or Air Freight. A Customer Service Representative will contact you with shipping costs for your approval prior to order processing.

International Shipping (outside USA):
At this time, we only ship to addresses within the Continental USA.

Damaged / Missing Items:
Damaged and/or missing items must be reported to us within 2 business days of receipt of product. ALL CLAIMS MADE AFTER 2 BUSINESS DAYS WILL NOT BE ACCEPTED. Damaged items returned that have not been inspected by the freight carrier or that are returned without authorization (RA#) will not be accepted.

Please reference our Warranty Policy for further information.

Return of Product:

Your satisfaction with our products is our goal. To return an item, we must be notified within 2 business days of receipt of product. Returned products must be shipped within 2 business days of authorization. Returns must be in new, unused condition and returned in original box. Returns not received in original box will be subject to a re-packing fee of $25.00. If product received is damaged, no refund will be issued. All shipping charges are non-refundable and a 25% restocking fee applies to all returns. Prior to return, please obtain a return authorization number (RA#) by contacting us at 1-800-804-4716, M-F 9:00am - 5:00pm CST.

** Be sure to reference your RA# on the outside of your package **

Please reference our Warranty Policy for further information.

Custom graphics, signs and banners or any other custom designed or fabricated items are not returnable unless it is due to a manufacturing defect as reasonably determined by us.